Great First Impressions

Main Street Magazine
August 2009

Bill Lampton

We have all heard this warning: ‘You never get a second chance to make a good first impression.’ In fact, psychologists caution that we only have from seven to seventeen seconds of interacting with strangers before they form an opinion of us.
#1: Make the Other Person the Center of Attention
The greatest way to make a positive first impression is to demonstrate immediately that the other person—not you—is the center of action and conversation. Illustrate that the spotlight is on you only, and you’ll miss opportunities for friendships, jobs, love relationships, networking, and sales. Show that you are other-centered, and first-time acquaintances will be eager to see you again.
Recently I attended a conference. At lunch, my wife and I sat with several people we didn’t know. While most of our tablemates made good impressions, one man emerged as the person we’d be sure to avoid all weekend. He talked about himself non-stop. Only rarely did anyone else get a chance to speak. Unfortunately, he probably thought he was captivating us with his life story.
I applaud this definition of a bore: ‘Somebody who talks about himself so much that you don’t get to talk about yourself."
#2: Good Listening Skills
Closely related: You’ll make a superb initial impression when you demonstrate good listening skills. Give positive verbal cues:• ‘Hmmm. . .interesting!’• ‘Tell me more, please.’• ‘What did you do next?’
Just as actors benefit from prompts, your conversational partner will welcome your assistance in keeping the exchange going.
Nonverbally, you show you’re a skilled listener by maintaining steady eye contact. Remember how you respond to the social gadabout who appears to be looking over your shoulder for the next person he wants to corner.Visit http://www.adminsecret.com for more articles.
August 2009